Try in WhatsApp

Test your AI Agent in WhatsApp using the Kapso sandbox

You can try your agent directly in WhatsApp using the Kapso sandbox before connecting it to a real WhatsApp Business account.

Using the Kapso Sandbox

1. Create a WhatsApp sandbox session

To test your agent in WhatsApp, you need to create a sandbox session through the Kapso web application at app.kapso.ai.

In the web app:

1. Navigate to your agent
2. Go to the WhatsApp testing section
3. Create a new sandbox session
4. Enter your phone number where you’ll receive WhatsApp messages

You’ll receive:

• A unique activation code
• The sandbox WhatsApp number
• An activation link (wa.me link) with the code pre-filled

2. Activate your sandbox session

After creating the sandbox session, you’ll need to activate it:

1. Open WhatsApp on your phone
2. Either:
   • Click the activation link provided (e.g., https://wa.me/56926403035?text=THVIOX), which will open WhatsApp with the message pre-filled
   • OR manually add the sandbox number to your contacts and send the activation code (e.g., THVIOX) to it

Once activated, you’ll receive a confirmation message, and your sandbox session will be ready to use.

3. Test your agent

With your sandbox session activated, you can now:

1. Deploy your agent if you haven’t already:

Deploy Agent

kapso deploy

2. Start chatting with the agent through the WhatsApp sandbox number

The agent will respond through WhatsApp, allowing you to test the conversational experience exactly as your end users would see it.